Alaska Shore Excursion Video

Shore excursion production was a cost center. It became a revenue engine.

An Alaska lumberjack wearing sunglasses, a baseball cap, and a red and black plaid sleeveless shirt smiling outdoors.

Alaska Situation

Holland America Line was spending $750K+ annually on Alaska video production for shore excursions.

→ No ownership of assets
→ No scalable production mode
→ No long-term asset compounding
→ Inconsistent quality across regions

An elderly Alaskan native man sitting on a wooden chair, wearing a blue checkered short-sleeve shirt and gray shorts, with glasses hanging around his neck, smiling and clasping his hands together.
An Alaskan woman smiling woman with curly hair wearing a pink jacket and black shirt.
Sitka_Alaska_USA_Outdoor_Adventures_Kayaking_WABU_Creative_Scott_David_Martin.jpg

Strategic Insight

Project, invoice, deliverable, done. The traditional agency structure did not work.
The capital reallocation focused on infrastructure. Systems, operations, ongoing output, and compounding results.

Alaska Video System We Built

People don’t just book activities, they book the feeling

🔍 Consideration Stage
Port Overview Videos :60

⚖️ Decision Stage
Shore Excursion Videos :90

Business Outcomes

Before:
No asset equity
Fragmented regional execution
$750K+ annual licensing dependency
Marketing & Onboard Revenue misalignment

After:
A centralized asset library
✅ Multi-year usable infrastructure
✅ Scalable, modular production system
✅ Aligned creative to top revenue ports & brand

Alaska Video Production Infrastructure

Enterprise orchestration that scales across channels

Broadcast & Connected TV B-Roll

Outline of a television screen displaying a play button, indicating video or media content.

Branded Port Overviews

Icon of a movie clapperboard with a play button

CRM + Email Storytelling

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LTOs & Open For Sale B-Roll

Icon of a film reel and a film strip.

Paid and organic social

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Digital Display

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Every Port Has A Story

Every Story Drives a Journey

Get real with the locals.

You can go dog sledding on a glacier in the morning and see a humpback whale breaching in the afternoon.

Linwood • Juneau, Alaska

A middle-aged man with gray hair, smiling, wearing a navy blue zip-up jacket, standing with arms outstretched and palms facing upward.

The Delivery

Infrastructure, not isolated production, drove compounding results

This was not a creative refresh. It was a capital reallocation strategy. The video system turned Shorex production from a depreciating expense into an appreciating asset. Assets were leveraged across Shorex, Brand, and Campaign initiatives. Small, agile production crews ensured scale without operational disruption.

400+ deliverables

→ enterprise-grade implementation

50+ excursions

→ full revenue portfolio

5 ports

→ cross-functional coordination

2018-present

→ multi-year usable shelf life

What this indicates:
✅ Existing asset libraries lowers cost of annual production
✅ Shorex storytelling directly drives revenue by reducing uncertainty
✅ Reinvestment delivers multi-year content moat across Shorex, Brand, and Campaign

Trusted by:

Logos of Princess Cruises, Holland America Line, and Seabourn on a black background.

The Philosophy

→ Modular scalability
→ Authentic local voices
→ Emotional storytelling
→ Revenue-aligned port prioritization

A product-first approach sells transactions. A story-first approach sells transformation. Local voices imply authenticity; authenticity implies credibility; credibility drives conversion.

A woman wearing outdoor gear, sunglasses, and a wide smile, carrying a backpack and holding an ice axe, possibly on a mountain hiking or climbing expedition.

The Transformation

From: Fragmented. Disposable.
Into: A scalable, revenue-aligned, global storytelling infrastructure

A smiling man with gray hair, glasses, wearing a dark suit, white shirt, and red patterned tie, standing against a plain gray background.

“These emotionally charged Alaska stories have a powerful impact, significantly strengthening our ability to market and drive sales across a diverse brand portfolio.”

Vice President, Global Shore Operations B. Krumrine — Holland America Group

Connection through Story

This storytelling approach directly drives demand by reducing the unknown.

🚫 Will I connect with it?
🚫 Is it worth the money?
🚫 What makes this different?
🚫 I don’t know what it’s really like?

Reason not to book:

🟢 Show targeted demographics: families, seniors
🟢 Demonstrate transformative value
🟢 Highlight culture, tradition, food, personality
🟢 Show lived reality experienced through real voices

What a video system solves:

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Why Brands Hire
WABU in Alaska

Full-service video production infrastructure
Creative systems that drive compounding results
Turn-key solutions to business problems with measurable performance

Strategy, creative direction, location scouting, 8K cinematography, post-production—we handle it all
WABU Creative in Antarctica dressed in winter gear, smiling for a selfie.

Drive Conversion

It’s not just about the excursion - it’s about the experience guests picture themselves in

See more results

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Let’s Grow Your Business

& transform your brand.

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